BlackBag Technologies

Mission Statement: Reveal the truth in data in order to create a safer world.

Purpose: Our informal motto at BlackBag has always been, "Data doesn't lie, people do”; however, revealing the truth in data is more challenging than ever before due to advancements in technology. BlackBag exists to find solutions for these challenges, thereby empowering our customers to seek, reveal, and preserve the truth. 

Core Values: Veracity • Integrity • Professionalism

What We Do:

Software: We develop innovative forensic acquisition, triage, and analysis software for Windows, Android, iPhone/iPad, and Mac OS X devices. Our software is used by hundreds of federal, state, and local law enforcement agencies around the world for criminal investigations, as well as leading corporations and consultants handling HR investigations and eDiscovery matters.

Training: We develop and deliver expert forensic training and certification programs, designed for both novice and experienced forensic professionals. Courses include classroom instruction, demonstration, and practical hands-on experience to accommodate a variety of learning styles and maximize the learning experience.

Full time
BlackBag Technologies Linthicum, Maryland
Description BlackBag Technologies, a leading digital forensics company, is seeking a Digital Forensic Examiner to provide forensic examination support for the Department of Defense and supporting organizations. Conducts forensic examination and analysis of digital media to include computer systems, hard drives, mobile devices, storage devices, and other media devices. Provides expert witness/testimony support and technical consultations related to investigations, trials, and inquiries. This individual must possess and apply expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. Responsibilities : Provides forensic examination support for the Department of Defense and supporting organizations. Conducts forensic exams in accordance with accredited laboratory procedures. Creates detailed notes on processes undertaken and develops forensic reports in support of criminal investigation and trial proceedings. Assists the customer in developing new and innovative forensic processes and procedures. Conducts peer reviews of other examiners' reporting and serves as a mentor for less experienced examiners. Provides expert witness testimony in both military and civilian courts in support of forensic examinations conducted by the examiner. Qualifications :   Suggested Qualifications: Minimum of 5 years of professional experience without a degree; or 2 years of professional experience with a Bachelor’s degree from an accredited college in a related discipline; or  Required Skills:
 Demonstrated experience in the field of digital media forensics 
 Demonstrated experience in mobile device data extraction and/or analysis (CELLEX).
 In-depth experience with file system analysis, registry and internet history analysis
 Understanding of encryption technologies, anti-forensics techniques, malware detection, timeline analysis, email analysis, signature   and   hash analysis 
 Experience with forensic media imaging
 
 Demonstrated experience with forensics tools such as BlackLight, EnCase, FTK, and Xways.
 Strong documentation and written communication skills with technical report writing experience
 Ability to acquire and maintain a TS clearance

 Desired Skills:
 Industry standard certification(s) such as: CFCE, EnCE, ACE, GIAC, DoD
 Forensic tool and script development
 Programming experience
 Law enforcement investigation experience and understanding of search and seizure BlackBag’s Mission Statement : Reveal the truth in data in order to create a safer world. About BlackBag (www.blackbagtech.com) : BlackBag Technologies is a leading provider of digital forensic solutions to both the public and private sectors.  The company serves a diverse set of clients including Federal, State   and   Local law enforcement agencies as well as leading Fortune 500 companies.  We are committed to developing innovative solutions for the security community.    EEO IT’S THE LAW:  https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
31 Jul, 2019
Full time
BlackBag Technologies Sterling, VA, USA
Do you enjoy solving problems? Do you find it rewarding to help others? Do you like working with software? BlackBag Technologies, a leading digital forensics company, is seeking a Technical Support Specialist, working with our Customer & Support team.  We are looking for a full-time entry-level candidate, responsible for technical customer support, focusing on our suite of forensic software products. This position is responsible for providing support to our forensic software customer base through our technical support portal, phone, and email communications. Applicants should feel comfortable working in a smaller, entrepreneurial environment.   Responsibilities: Communicate with customers via phone, email and Zendesk ticketing system Explain and troubleshoot BlackBag software features on Windows OS, MacOS, iOS and Android Troubleshoot software licensing tool Resolve customer requests in a positive, concise, and timely manner Test and reproduce customer reported issues Communicate customer needs and desires to the Engineering team with clear and thorough written documentation Collaborate with internal teams via various communication platforms Assist the Engineering team as needed Qualifications Strong oral and written communication skills Self-motivated with the ability to work independently Ability to prioritize external and internal support requests Strong attention to detail, with the ability to extract detail from customer emails using analytical skills to uncover the nature of the problem Ability to learn software features and teach functionality concisely via phone or email Have an optimistic approach to finding and communicating solutions Ability to be patient, understand the customer’s issue and adjust the level of technical explanation for novice to advanced customer High aptitude for learning new technologies Preferred qualifications Enthusiastic about helping others and solving problems Experience or high interest in digital forensics Experience with troubleshooting macOS, Windows OS, iOS and Android Experience with Jira tracking software Experience working with law enforcement Compensation : Competitive salary and benefits with bonus potential. Compensation is commensurate with experience and ability.  Location:   We are interested in candidates in the Sterling/Ashburn, Virginia area.  Office locations: Sterling, VA, San Jose, CA or work remotely from home living in the Eastern time zone with the ability to work the hours Monday thru Friday 8 am – 5 pm in Eastern time. BlackBag’s Mission Statement:   Reveal the truth in data in order to create a safer world.   About BlackBag ( www.blackbagtech.com ):   BlackBag Technologies is a leading provider of digital forensic solutions to both the public and private sectors.  The company serves a diverse set of clients including Federal, State, and Local law enforcement agencies as well as leading Fortune 500 companies.  We are committed to developing innovative solutions for the security community.   
30 Jul, 2019