07 Jan, 2020

ISO Quality Manager

  • South Yorkshire Police
  • Sheffield, UK
Full time Developer

Job Description

Role: ISO Quality Manager

Department: Specialist Crime Services

Location: Churchill Way, Sheffield

Salary: Band F - £35, 481 - £39, 669

Hours: 37 Hours per Week

Contract Type: Permanent

Working closely with the Digital Forensic Unit, you will be responsible for developing and maintaining of a force wide process management system to ensure compliance and adherence to relevant regulatory standards (ie ISO 17025, 17020, Forensic Regulator Codes). 

This is to ensure that the Digital Forensic function within South Yorkshire Police is accredited in the most effective and timely manner. In the first instance around the areas in scope for ISO 17025, followed by further extension to scope in other areas within Digital Forensics.

You will direct and coordinate the actions of Quality Management, Technical Management and Internal Auditors in relation to audit schedules, issues, complaints, corrective action and validation plans for the Digital Forensic Unit activities certified, accredited or undergoing assessment to meet ISO Standards.

The successful candidate will also be required to lead on liaison and interaction with external auditors, accreditation and certification bodies (UKAS) relating to ISO standards, negotiating on non-conformance findings and closures to minimise accreditation costs.

They will maintain a high level of knowledge of standards on digital forensic services to provide specialist advice and guidance to the department, force, senior management and Senior Leadership Group.

The ISO Quality Manager will also assist and develop operational technical processes in the translation and interpretation of key processes into documented procedures and practices that benefit the organisation and ensure ISO compliance.

You will have overall responsibility for the management and maintenance of the quality management system and quality manual alongside all documentation, policies and standard operating procedures.

Management of the time frame, ensuring deadlines are set and achieved around initially achieving the ISO 17025 standard in certain areas, as well as extensions to scope and maintaining the standard once achieved.

You will also be responsible for costing expenditure on accreditation and certification processes, and for taking action to prevent non-conformance/closure etc.

Skills & experience:

  • Extensive working knowledge and experience of implementing ISO standards including designing delivering and maintaining an ISO Quality/Technical Management System.
  • Proven and extensive experience as an assessor/auditor on internal/external auditing of third party multi-site and multi-activity organisations.
  • Demonstrable experience of problem solving methodologies (i.e. root cause, analysis, FMEA).
  • Use of Microsoft Office programs and computer literate.
  • Ability to travel throughout the Yorkshire region.
  • Has an understanding of forensic processes carried out by UK Police Forces including their inter-relationships.
  • Experience of maintaining a high level of confidentiality and maintaining issues of a sensitive nature.


We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

  • Generous annual leave allowance
  • Flexible and agile working
  • Generous ‘family’ leave
  • Access to a range of occupational health facilities
  • Generous pension scheme
  • Employee assistance service ( accessible 24/7)


Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity.  A minimum checkable history of 3 years / 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

Appearance & Standards:

All tattoos and piercings must be in line with South Yorkshire Police’s Appearance and Standards policy.  Tattoos visible on your face, neck, hands or head are not permitted.  Any tattoos which could be deemed inappropriate or cause offence will also not be accepted.  If you have tattoos, you will need to make a declaration at the time of application.

Closing Date:

Sunday, 16th February 2020 @ 23:55